Optima Dental Care Patient Reviews 

We strive to provide the best possible care and service for our patients. Please leave a review to let us know how we are doing and to share your experience with others.

Write your Review:

Click on a star to change your rating 1 – 5, where 5 = great! and 1 = really bad

1000 characters remaining

Your Info:

Only Type your First Name and Last Initial (Ex. John D.)
By clicking Submit, I authorize the sharing of my name and review on the Web. (email will not be shared)

Thank you for your review!

Please take a moment to copy and paste your review on our social networks:

Choose the social network site you would like to share on:

We also appreciate reviews on the following:

Read what other patients have said about us:

Loren S, Athol

I had a very great experience. Was told I might have sores on my gums. I had none I needed to treat. Looking forward to a new electric toothbrush.Five stars for sure.

Curt Booth, Post Falls

Dr. Johnson and his Taff are very professional and have a good disposition. The work is very good. I have been seeing Dr. Johnson and his staff for approximately 10 years and have never been disappointed in the quality of care and work done to me. I highly recommend this Dentest to anyone that desires world-class care.

Linda D, Post Falls

I love the,way all of you get involved and are very helpful to me. You explain the treatments nessacary. You are all,very kind

Leon O, Rathdrum

Dr and staff are number 1

Katherine K, Post Falls

Concerned about the unsafe usage of essential oil information that was set out for patients to take. Receptionist listened to my concerns and put the information away as it promoted unsafe, wrong practices. Love, love, love my hygienist!

Batty L. , CdA

Thanks Andrea did just great, as always!

Leta D., Post Falls, Id

Dr. Johnson and his staff are all very professional and honest with my care. I’ve been going there for over 10 years.

Marilyn L, CDA

Always excellent care and friendly staff

Chase Niles, Post Falls

Best office in town! 10/10 will continue going for a very long time!

Thomas P, Post Falls

Work done right and excellent staff.

John C., Post Falls

Always a great experience

Mark M, Post Falls

Very thorough

McKenzie R, Post falls

I love going to Optima dental. You guys are amazing!!!! Dr. Johnson and the staff are so nice.

Reef L., Post Falls

Everyone was very friendly and helped me out with any questions I had!

Tamra, Post Falls

Initial visit to establish care. I was impressed with the staff and Dr. Johnson. They were very thorough and provided excellent service.


Got me in and out quick. Very good service.

BruceQ, Post Falls

Everything is great here , Scott is a great Dentist and has assembled a wonderful staff , world class ...Kudos !

Catherine P, Post Falls

Super friendly staff, great cleaning. Helpful when it came time to get an estimate on additional dental work.

Jean, Post falls


Kyle T, Post Falls

As always, no waiting, cordial and very competent. Great business!

Susan Hyde, Post Falls

I have been with Dr Johnson for over 20 years. Thanks for being there for me and sorry I have such a small mouth to work in.

Ellen O., Athol, ID

Dr. Johnson and staff have been our family dentist for 21 years. Always a great experience! Friendly, knowlegable, professional. We love them!

Melanie, Post Falls

Always have done a wonderful job and wonderful people

Diana M, Post Falls

Always a great experience! I don't worry about getting hurt by this dentist! Is a great team!

Charmaine V, Spokane

Comfortable, convenient, cutting-edge equipment to ensure a positive and optimal experience!

Giovanni A, Hayden

Wonderful staff! The front desk staff was very friendly! The dental assistant was very patient and explained the procedure to me in plain language. Then then dentist himself took the time to point out to me on the x-rays what he saw. That was great for me because I always felt that the dentist in the past were just making things up but now I know what it is they see and look for. Super accommodating as well and very gentle with my daughter who has sensitive teeth and gums.

Elizabeth H. , Coeur d’Alene, ID

ALWAYS a treat going into Optima Dental for an appointment! Best staff & dentist in our area hands down.

Cheri M , Post Falls

I have always had a fear of the dentist because of the dentist I suffered as a child. Dr. Johnson is the FIRST dentist I have never worried about seeing! The entire staff is wonderful!

Sue Bockelman , Post Falls

The staff is great, very caring and patient. Dr. Johnson did a thorough exam and was carefultoexplaineverything. The hygienist took her time to do a very thorough cleaning.

Doug M., Hayden

Optima's staff is always more than courteous and very efficient, so I felt that my time to come in was respected nicely and it fits into a busy day without waiting time. Seems like the mark of a great staff who keep things running on time. They're also cheerful which to me indicates they like their position and its likely reflected in quality work behind the scenes as well. A definite 5!

Lynda S., Post Falls

I had a great experience. I highly recommend this office and staff.

Michael Ettner, Hayden Lake

Wouldn’t go anywhere else!!

Jerry Lee Devol, Post Falls

Great dentist ,explains all aspects of your work very well. Very friendly office. Don't let this one get away.

Sharon Powell, Postfalls

Always treated with kindness. Was very sad my crowns didn’t fit but understood time was taken to explain why.

Jodi, Coeur d’alene

Great place!


They do a great job, are always on time, and have friendly service. Their facility is always clean and well maintained as well.

John C., Post Falls

Always a very good visit. Very friendly staff.

Thomas Powelll, Post Falls

Very nice people modern equipment, I think I’ve found my new dental home.

Hanne B. , Post Falls

Everyone there, including the dentist, were so nice and friendly and knowledgeable! Happy I chose them!

Leon O., Rathdrum, ID

My latest appointment went very good; all the staff were very nice and especially the Doc; he did a real nice job in rebuilding one of my teeth.

Tamra, Post Falls

Genuine interest in the challenges I’m facing and developed a plan to address those needs. I truly appreciate their support!

Ronald Osmonson, Coeur D Alene r

Excellent care

JMB, Post Falls

Andrea is the world's best hygienist!! Never met anyone like her!

Garth Hannah , Hayden ,Idaho

Very professional, they do great work

Marco D, Cda

Very caring. Professional. Pleasant. Helpful.

Joanne A, Post Falls

Excellent job. They are friendly!! ??????

Linda I, Coeur d'Alene

I have going to Dr. Johnson since he first came to Post Falls, at least 25 years. I have never received such professional care and service anyware for all my dental needs .Everyone in the office is so kind and considerate, and friendly and knowledgeable in all that they do. I would commend Dr. Johnson and his staff to anyone and everyone.

Elizabeth H, Coeur d’Alene

Every time I‘ve had an appointment at Optimal Dental Care the entire staff has been nothing but professional, caring, always friendly & sanitary. Dr. Scott Johnson is a perfectionist at everything he does & has the most advanced technology. He makes sure you are comfortable & satisfied at all times. Most of my friends & family are patients. If you’re looking for an amazing dentist, look no further than this office. You won’t regret it!

Zya Jaray, Post Falls

I love the office and staff! The front office ladies Chrissy and Teresa are so welcoming with smiles and great conversation. The assistant Joannie is so nice and gentle I had had oral surgery a couple days before my visit and Joannie made sure that the Xrays did not hurt at all!!! Dr. Johnson is so nice and personable and made me feel very welcomed. Thank you Optima Dental Care for taking such great care of me.

Julia H, Hayden

As always the staff is friendly and very caring. I always feel totally at ease during any procedure. Never feel any pain or discomfort. I would recommend them to anyone especially if they have feared the dentist in the past. Tell them Julia H. referred you! ??

Taylor O, Coeur d' alene

I always have a great experience when I go to Optima dental care. Andrea always cleans my teeth with care and there is no pain. I am never scared or worried to go. Dr. Johnson is very kind and always makes sure I am happy with the care I received before I leave. As long as I have teeth I will go to Optima dental for all of my needs. I honestly worry more about getting my haircut than visiting the dentist now that I go there!

Glenn G, Hayden

I have been a patient for many years and have received outstanding treatment and care. I refer friends and family who need dental care to Optima dental.

Terry, Post Falls

I can't say enough good things about Optima Dental. Dr. Johnson, Jodie, Andrea, Teresa, and all of the staff there are very kind and always mindful of my comfort. I have been going to Optima for several years and am always pleased with the great dental work they provide. I highly recommend Optima Dental to everyone.

Brian , Post Falls

My favorite dental group

Jean, Post falls

Best dental experience . Friendly accommodating staff. Painless procedures. Sparkling clean facility.

Susan Dehart, Rathdrum

I have hyper sensitive teeth, the staff & Dr. Johnson are very caring and patient to make sure there is NO discomfort. I recommend him to all my friends & family.

Pam T, Newman Lake, WA

Always excellent care. Expert in his field of denistry. All staff I have encountered have demonstrated excellent customer service. Gives comfor and pain free care.

Catherine G., Spokane Valley

Dr.Johnson is the best dentist I have ever had - kind, gentle, compassionate & very skilled. I will miss him greatly when I move in the spring.

Jodi J, CDA


Hailey Neumann, Coeur d Alene

Been going to this dentist office since I was a kid and I still love it!

Kerstin L, COEUR d ALENE

My favorite dentist and hygienist.

Carol B., Rathdrun

Just sad to lose a back tooth

Torrey , Otis orchards

We love this place, wouldn't go anywhere else ??

James L, Post Falls

Nice friendly staff. In and out quick!!

Christopher Bishop, Osburn

Excellent & friendly staff.

Jerry Devol, Post falls

1st time here ,everyone was nice and friendly, dr. Johnson was not pushy and explained everthing clear .

Diana M, Post Falls, Idaho

Excellent Team! Don't hurt you! Makes sure your comfortable! Accepts care credit if you need it. Special care is taken with each patient. Photos so you and staff can see before and after results. Sometimes smoothies after your visit. What more can I say from someone who has had problems with dentists before going here, to a Happy Face everytime and big Smile! Oh and if you like nitrous oxide they are happy to accommodate. Headphones for music while being worked on, or blanket and glasses, Haha, I get the works. It's just a pleasant place to be. I'm a customer not a staff member and I enjoy it here. I hope this helps in your decision.

Doug I., Post falls

Great office....

Lonna D, Post Falls ID

Everybody there is always great

John C. , Post Falls

Always a great experience.

Diana M., Post Falls, idaho 83854

Great service! Had a tooth cleaning and 3 temp crowns put in all in one day. Dr. Johnson listens to you, asks you how you feel takes good care of you. His staff is also wonderful. Dr. Johnson took the time to call in the evening on his own time to see how I was doing after my appointment at home.What doctors does that anymore! I was given a blanket to keep warm and nice stero head phones with music to listen to while I was being worked on. I was wrapped up like a burrito. Snug as a bug in a rug! Even though I didn't have nitrous oxygen it didn't hurt. So if your afraid or it's been a long time since you were in or if your other doctors have hurt you, you need to see dr. Johnson. They take good care of you at Optima dental, I forgot to mention, sometimes they give you a smoothie after your appointment. I felt well taken care of. You should try them on your next appointment.

Diana M., Post Falls, idaho 83854

Great service! Had a tooth cleaning and 3 temp crowns put in all in one day. Dr. Johnson listens to you, asks you how you feel takes good care of you. His staff is also wonderful. Dr. Johnson took the time to call in the evening on his own time to see how I was doing after my appointment at home.What doctors does that anymore! I was given a blanket to keep warm and nice stero head phones with music to listen to while I was being worked on. I was wrapped up like a burrito. Snug as a bug in a rug! Even though I didn't have nitrous oxygen it didn't hurt. So if your afraid or it's been a long time since you were in or if your other doctors have hurt you, you need to see dr. Johnson. They take good care of you at Optima dental, I forgot to mention, sometimes they give you a smoothie after your appointment. I felt well taken care of. You should try them on your next appointment.

Brett B, Spokane

Excellent as usual. I have been going to Dr. Johnson for almost 25 years.

Barry L. , Cd’A

Andrea is Excellent! Dental cleanings have not ever been on my top 10 list of how to spend an afternoon. Andrea gets the job done efficiently & without pain. She is also pleasant & lovely!

Rich H, Post Falls

Enjoyed my experience with my hygienist and the dentist.

James H, Post Falls

Great dentist and staff!

Terry H, Post Falls

My husband and I would give 10 stars if that were possible for Dr. Johnson and his staff! Dr. Johnson is an excellent dentist and our dental work has been outstanding. He is always friendly and has a real interest in our dental health. His staff are terrific and always mindful of our comfort. We are very happy to be patients of this dental facility.

Sierra C, Post Falls

Always a great experience. Very knowledgeable and friendly staff.

Margo H, Hayden

I am not crazy about going to the dentist or getting my teeth cleaned, however the people here are amazing! They listen to your concerns and make adjustments to help your dental experience be a positive one. Andrea is the best dental hygienist I have ever had! Don’t let her ever leave!

Melanie K, Post Falls

Dr Johnson is a wonderful dentist, and everyone that works for him.

Pam T, Newman lake

I always have excellent service. The dentist, Scott is kind and knowledgable and I feel confident that I have received the best care. The staff is friendly and accomodating. I recommend them to anyone seeking a dentist.

Michael Ettner, Hayden

Excellent as always!! Of course I’m the perfect patient...

Beth, Post Falls

The hygienist was so considerate and helpful. I really liked my experience.

Curt Booth, Post Falls, Idaho

Very professional and good atmosphere. Doc. Johnson and his staff are professional and knowledgeable. There are not many dentist that I care for, Doc Johnson however is the exception. I recommend Doc Johnson to anyone that wants quality care. Sincerely Curt Booth

Charles L., Post Falls

Great job by all !! Everyone is so friendly !!

Lynn Y, San Clemente CA

I needed a lot of dental work. Dr Johnson addressed all my problems plus made m teeth look beautiful. I have 100 percent confidence in him and his staff. All of his staff are wonderful. I travel from California to have my dental work done by Dr Johnson. On a scale of 1 to 10 with 10 being the highest I would give this office a 20. No negatives at all

Sharon, Coeur d Alene

I appreciate Optima Dental's approach to dentistry. Preferably starting at a young age, everyone is better off knowing how critical dental hygiene to overall health.

J. Green, Otis Orchards, WA

The Optima Dental Care team is amazing. From the moment I arrive until the moment I leave, they make me feel cared for and valued. I trust the team’s dental expertise, and appreciate their humanity and kindness.

Randy O, Coeur d’Alene

Amazing care by Optima Dental! They got me right in for a toothache and treated it. I was feeling better within a few hours. Today I am back to eating. Thank you!

Shelley B, Coeur d'Alene

Great hygienist. Doctor wasn’t there.

Jod, Post falls

Super quick and easy!

Easlyn , Coeur D’Alene

Great staff very professional on time very caring. Thank you all.

Bob B., Lewiston

I called first thing on a Monday morning, and I was able to get in! The staff was so helpful along with Dr Johnson. Thank you!

James McDay, Coeur D'Alene

I have lived in Kootenai County for 18 years now and have had experiences over the years with a few different dental practices from Hayden to Spokane. On a recommendation from a Northwest Speciality Hospital staff, I gave Dr. Scott's office a shot instead of continuing to seek services in Washington State as a resident of Idaho. The professionalism and genuine inclusive approach to providing their services to me were a first in my 18 years as a citizen of the community. The most impressive part of the experience was the whole health and wellness approach to my treatment and plan. And the staff's attentiveness and forthcoming address to all my questions. I must admit from poor past dentist experiences I had many questions and fears. A lot of businesses tout treating their clients like family. But Dr. Scott's office experience was my first experience in our community that really made me feel like family. I will be recommending Optima Dental to all our clients at TOC.

Bob L, Athol

Great experience, highly recommend Optima Dental??

Sharise, Liberty lake

They are amazing

susan t, coeur d alene

Always professional and good care. Appreciate help from billing team to review insurance and costs.

JimR, Coeur dAlene

Attentive staff, comfortable atmosphere My initial visit was very through

Bruce K., Post Falls

Effective, appropriate, and comfortable care is Dr. Johnson and his staff's priority. Andrea has the most comfortable anesthesia injection technique ever experienced: I barely felt it. Chocolate chip cookies in the waiting room guarantee come-back customers!

Jamie S, Post Falls

Had to have a tooth pulled; they were all knowledgeable and caring! I usually have issues and this one was no exception it had to come out in peices, I’m was surprised how well I feelt the second day!’ Thank u!

Brian, Post Falls

Always a good experience, they take good care of you !

Jeff Messinger , Cda

I was not looking forward to my first dental visit in several years, but the staff went out of their way to make sure I felt welcome and completely comfortable. I actually look forward to my next appointment.

Richard A Houser, Post Falls

Great staff, great services.

Brian L, Post Falls

As good as a trip to the dentist can be. Knowledgeable and friendly staff, amazing Dentist. The stuff of legends really.

Victoria M, Post Falls

Everyone was so welcoming! Dr Johnson was so patient and explained everything! So appreciated the call that evening thanking us for coming.


Professional and friendly staff

Melanie, Post Falls

Everyone is very friendly, and take the time to go everything. I have been going to him for over 5 years and wouldn't ever change!

Gloria Matye , Post Falls


Sue B., Post Falls

The hygienist did a thorough job and made it as comfortable as possible. The dr. Johnson did a thorough examination. Both were professional while still approachable.

Jim guthrie, Riverside

It was a great experience

Jean Denesha , Post falls

Friendly staff . Everything is explained clearly

Sandra S, Post Falls

Dr. Johnson and his staff are all amazing, especially Joni , Everybody there is very professional and nice I feel like I am in good hands , I highly recommend Optima dental!

Mariah R , Post Falls

I really enjoy this dental clinic. Dr Johnson and his team are always very friendly and accommodating. I would recommend Optima Dental to anyone.

Mary, Otis Orchards

Awesome as always. We love the staff at Optima Dental

Penny R, Salt lake city

Good experience, I'm from outta town and woke with an infected tooth! Got me in that day! Staff is great!!

Randy, Cda

Great experience with gentle friendly people. Always on time. I love having a dental office I look forward to visiting. Dr. Johnson and his staff are the best.

Brandon Grandstaff, Lewiston

Went and had a tooth pulled and some other some other work done. Had a great experience. Everyone was really nice and professional. It was a really comfortable procedure for me cause i knew i was in great hands. Thanks guys

Alisa W. , Post Falls

Always a great experience with Optima! I love everyone there. The dentist has always been a scary place for me, but everyone at Optima makes me feel very comfortable! Thank you guys!

Jill B., Post Falls

How many people can say they look forward to having their teeth cleaned? Dr. Johson has such an outstanding staff of friendly, caring and skilled dental professionals. I have a history of anxiety going to have my teeth cleaned, but never have had anxiety problems here. I leave with a sparkling mouth and usually have been educated about different aspects about my aging teeth and gums, which l appreciate.

John C. , Post Falls

Great visit. Just a cleaning this time but such a wonderful staff. Everyone treats you as royalty!

Ellen O., Athol

Our family has used Optima Dental for 19 years. Dr. Johnson and staff are the BEST!

robin C, Rathdrum

Had a crown replaced after the initial procedure (2 visits), and experienced no pain. Some discomfort after the initial procedure to remove the old crown and prep for the new but minor and lasted less than 24 hours. No pain whatsoever after installing the new crown. We also decided a regular crown was sufficient instead of the more expensive gold, which had been removed. (yes, I saved it). Dr. Johnson performed the procedures.

K Thomas, Coeur d Alene

Staff is ALWAYS very friendly, caring, and attentive. They’re always concerned about your comfort. Will never go anywhere else. Ive been a patient here for nearly 20 years now. I now look forward to my dentist appointments!!!

Jeremy , Post Falls

Super friendly staff! Genuine concern for you and your health! Thanks Optima dental!

Kathryn L, Coeur d'Alene

Always have a great experience here.

Sheri Strope, Post Falls

Very thorough and informative,all the staff was very friendly and nice very patient answered all my questions, I was in and out in a timely manner. I will be going back. Highly recommend.

Trudy M, Hayden

Very thorough exam & professional. Was surprised at how fast I was able to get a new patient appointment. Would highly recommend them.

Dam O., Athol

Very friendly, patient centered and professional. Have been a customer for almost 19 years; can't imagine ever changing dentists!

Jaime R, Spokane

Always impressed by the work and the staff. Great dental experience.

Brian, Post Falls

Always a good experience, if you need to see a dentist, this is the one to see, the team takes good care of you.

Marilyn L. , Couer d’Alene

Great experience. Every one friendly caring and professional.

Rich H, Post Falls

Great people and service. I would recommend Optima if you are looking for a family dentist.

Monica H, Post Falls

A lot of folks fear going to a dentist; I actually look forward to my visits at Optima with Dr. Johnson and his staff! I always receive excellent care.

Sharon Linsteadt, Coeur d Alene

Love love all of you !

Kevin W., Spokane Valley

Always pleasant, yet professional. Do a great job!

Joe L., Coeur d'Alene

Dr Johnson and his staff are very friendly, kind, attentive, and professional. They do their work quickly and efficiently. They are excellent all-around.


I always have a great experience! Dr Johnson and his staff are warm, friendly and professional. They make going to the dentist fun ??

Jodi, Post Falls

Love my dentist and his team!

Steve Roney, Post falls id


Melissa Ovalle, Lake Elsinore

Great Job!

James L, Post Falls

Always a good visit. Very professional and helpful. Thanks

K, Post falls

Another great visit at Optima Dental!!! The doctor, hygienist, and staff are always on point.

Melanie K, Post Falls

Dr. Johnson is a wonderful dentist along will all the people that work for him. I always feel very welcome and they do a wonderful job!

Adrianna , Post falls

Great experience

Jessica M, Rathdrum

Everyone is super friendly and nice. It was my first time getting a teeth cleaning, and it went great!

Kelan Mckeirnan, Coeur d'Alene

I truely feel like the staff cares about making me feel comfortable during the procedure and am happy with my smile!

Jean, Post Falls

This is a great dental office. We're very happy with Dr Johnson & his entire staff.

MaryjoW, Post Falls

I felt very secure with having my teeth cleaned the young lady knew her job and explained everything clearly.thank you

Robin C, Rathdrum

A February visit to see Dr. Linford for a wellness review was satisfactory. We covered some questions I had as well as different tests available

Lori E, Coeurdalene

I Love Love Love my dentist and his staff! The care I receive at Optima Dental Care is Superior and second to none. From the Receptionists, Dental Assistant to the personal professional care of Dr Scott Johnson. The whole office combines professionalism with genuine concern. There’s a warm welcoming demeanor yet professional attitude that makes you feel you found the perfect family atmosphere. The quality of care and treatment are always outstanding. Dr Scott Johnson is very happy to explain the process of what is being done. He has a wonderful spirit and bedside manner with the right amount of seriousness. He pays attention to detail and does excellent painless work. His staff treats me like family from the time I walk in and walk out with their amazing smoothie. Their skill and professional demeanor makes me feel at ease and very well cared for. They always make my experience a positive one. I’m so blessed to have such a wonderful outstanding dentist! Thank you!

Chris, Post Falls

Professional care every time, and they're always understanding of needing to reschedule, say when you have a weekend vacation to Las Vegas planned for the same time as your cleaning appointment.

John C, Post Falls

As always, great care. I wouldn’t go anywhere else. Very professional and personable staff!

Lonna D, Post Falls

This office and there staff were amazing. Explained everything they were doing. The ladies there were very sweet, and Dr Johnson was very clear on what I Needed to have done. The best part as a new patient I received a follow up call the next day from the Doctor thanking me for choosing him as my new Dentist. Also wanted to know if I had any questions or concerns. I would recommend this office to anyone looking for a dentist. I would give them 10 stars.

Scott Johnson , Post falls

We have the best hygienists!

Christopher Bishop, Osburn

Great staff, smoothies and always feel welcomed

Sharise w, Liberty lake

Wonderful staff!

Sharise w, Liberty lake

Wonderful staff!

Sharise w, Liberty lake

Wonderful staff!

Shawna N, Coeur d Alene

Awesome dentist! Love Dr. Johnson and his staff.

Patrick S, Post Falls

Everyone at Optimal Dental is very professional and helpful. I'm very confident in going to them for any work that needs to be done. Thank you everyone at Optimal Dental you guys Rock!

Sandy R, Medimont

Love this dental office, everyone is so kind and is a very welcoming atmosphere.

Anthony P, Post Falls

Outstanding dental care.